People Manager
About Huckletree
Huckletree was founded in 2014 with the vision to build workspaces which help the world’s most innovative companies thrive – from small teams to global businesses of many hundreds of people. We are so much more than just workspace: we are an ecosystem.
Since opening our first workspace in London those years ago, we’ve grown into a footprint of close to 300,000 square feet across 10+ locations; with many thousands of businesses using our spaces on a daily basis.
We’re always thinking about what the next generation of businesses require from their workspace and how we can support them with their business goals. Today we help some of the world’s largest companies engage their employees and drive productivity; through workspace designed to inspire innovation, and a curated events programme which connects, inspires and guides your employees, both professionally and personally. With our human, passionate, and fun approach to hospitality, we're on a mission to redefine the workspace experience.
This is an exciting era for the company, as we enter our tenth year in business and expand our presence across the UK and Ireland beyond our tenth location. We’re growing the team to ensure we are able to deliver an unrivalled experience to every Huckletree member, as we scale.
Position Overview
This role will work closely with the CEO to deliver the People strategy and needs to be able to think commercially whilst also having our teams’ best interests at heart. This role involves collaborating with our various teams to ensure the effective implementation of HR policies and programmes, fostering a positive and inclusive work environment, supporting employee development, and contributing to the overall success of our team members. As a business, we adapt and strive for continuous improvement to ensure we are never complacent on our employees’ experience and to be an employer of choice within hospitality and beyond. You will need to be comfortable supporting across all People functions, having accountability for a headcount of around 60 people across the UK and Ireland. As a Central Team, we move HQ's around our London hubs (all within Zone 1), and this role will have travel to our Manchester and Dublin locations as required.
Key Responsibilities:
HR Planning:
- Develop and implement an HR plan that is aligned with Huckletree’s goals and objectives.
- Collaborate with senior management to align HR initiatives with the overall business strategy.
Performance Management:
- Create a high performance culture where great talent can thrive but also where we have fun doing it, and support each other
- Manage performance appraisal processes, providing constructive feedback and coaching to employees and managers.
- Work with department heads to identify training and development needs and support the implementation of professional development programs.
Talent Acquisition and Retention:
- Execute our recruitment and onboarding processes to ensure the organisation attracts and retains top talent
- Train and develop our leaders on hiring capabilities
- Build a strong EVP throughout the process
- Develop and implement employee retention strategies to enhance our team engagement and satisfaction
Employee Relations:
- Support line managers on day to day performance management needs
- Ensure that fair and consistent practices are in place and followed
- Act as a mediator in conflict resolution and employee relations matters, promoting a positive and respectful workplace culture.
- Ensure compliance with labour laws and regulations, and address any legal or ethical issues promptly.
- Ensure matters are managed sensitively and confidentially.
Employee Wellbeing:
- Develop and implement wellness programs to support the physical and mental wellbeing of employees.
- Monitor employee morale and address any concerns to maintain a positive work environment.
- Keep the drumbeat of engagement alive and drive bi-annual survey output, turning feedback into action, the role is accountable for the engagement cycle and it’s output
On and Offboarding:
- Conduct onboarding and induction for new starters
- Support managers through the probationary period
- Conduct Exit interviews for leavers
- Ensure leavers admin is completed
HR Policies and Compliance:
- Ensure the development, communication, and consistent application of HR policies and procedures
- Stay informed about changes in employment laws and regulations and ensure compliance
Data Analysis and Reporting:
- Utilise HR data to analyse trends, measure key performance indicators, and make data-driven recommendations to improve HR processes and initiatives.
- Compile and share quarterly reports
Learning & Development
- Build company L&D plans, including online, in person training, development plans and professional development fund
- Manage our L&D budget
- Drive participation
- Conduct feedback surveys following training sessions
- Maintain L&D records
- Ensure all compliance training is completed
Payroll
- Compile monthly payroll across all locations, alongside finance checks
Comp & Benefits
- Manage administration of all Comps and Bens
- Communicate updates with the Management team
- Identify and implement any new benefits as and when required
Ideal Experience:
- HR Business Partner/HR Manager or similar level experience
- CIPD Level 5 is preferred, but not required
- Previous payroll experience
- Previous experience working in a multi-site organisation (hospitality/retail advantageous)
- Previous experience designing and/or delivering training
- Proven experience of launching and embedding business initiatives
- Proven experience in HR management, with a focus on employee relations, building culture and broad generalist experience
- Strong knowledge of the UK employment law, contracts and regulations - you’re the go-to expert for your stakeholders.
About You:
- Excellent interpersonal and communication skills.
- Problem-solving and conflict resolution skills.
- An ability to bring focus where there is ambiguity and operate within an autonomous environment
- You move fast at work naturally and won’t hesitate to constantly suggest how we could be doing things better
- You get that we’re a team and can roll up your sleeves / flex your style to meet the needs of the team as well as your stakeholders
- You have developed your own partnering style so are comfortable questioning a direction and bringing your own perspective to the conversation. You don’t have to have all the answers, but you do need to be committed to finding the best way forward without deferring to the status quo.
- You love finding efficiencies and designing time out of processes.
- You’re an experienced partner who can walk the talk with the business, and most importantly have an interest in how to deliver the simplest experience for your stakeholders (leadership and employees alike)
- It would also be great if you have had experience within a scale-up and therefore understand the fast pace of an organisation like ours.
Benefits
- Working across our locations, no two days are the same
- Month-long fully paid sabbatical after 3 years
- Annual budget of £150 to inspire you to pursue something you’re curious about
- Private health insurance and dental cover from the day you complete probation
- Access to confidential wellbeing support services via our Employee Assistance Programme
- Additional time off between Boxing Day & Jan 2nd
- An extra day off work for your birthday
- Volunteering days to support causes important to you
- Bike 2 Work scheme
- Enhanced Parental Leave
- Competitive pension contribution at 5% matched
- Wellness & team building activities, team committees, and company socials
- Fun company events - including our annual, all company summer party, winter holiday party and lots more fun in between
Salary £50-£55,000 dependant on experience
- Department
- People & Culture
- Locations
- Huckletree Oxford Circus, Huckletree Liverpool Street
- Remote status
- Hybrid Remote
Benefits
-
Third Year, Fully Paid Sabbatical
Hit the magic three-year milestone and we’ll celebrate you with a fully-paid, month-long sabbatical.
-
Personal Curiosity Budget
An annual budget to inspire you to pursue something you’re curious about.
-
Career Acceleration
We’ll work with you on driving your development and helping you hit your next milestone.
-
Enhanced Parental Leave
Three months full-pay parental leave plus reduced working hours on full-pay for new parents.
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34+ Days Holiday Allowance
Including bank holidays, your birthday off, and time off in between Boxing Day and New Years
-
Emotional & Physical Wellbeing
Private Health Insurance and access to free therapy, and legal, financial and family advice.
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A Place to Connect
Wellness activities, team committees, cross-team squads, recognition programmes and lunch & learns.
Curious. Growth-mindset. Member obsessed.
We search for talented people who each bring unique skills and behaviours that will help us build the 'Huckletree of tomorrow'.
Whether you’re in sales, finance, or community-facing roles, our people bring relentless passion, fast learning and a culture of innovation to every dimension of their work.
Every member of our team is open to new perspectives, willing to navigate uncertainty and brings humility and radical candour to the table at all times.
About Huckletree
We believe you can’t change the world alone, which is why we’re on a mission to support innovation, take leaps and do braver work together 🤘
People Manager
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